Mail User Guide
Select a mailbox on the mail server or on your Mac to store deleted messages, or choose None (deleted messages are removed and aren’t available in the Trash mailbox). This option is available only for IMAP accounts. Erase deleted messages. Mail erases deleted messages at the specified time.
In the Mail app on your Mac, if you’re certain you’re not receiving messages, even after clicking the Get Mail button in the Mail toolbar, try these suggestions.
If you're running Mac OS X version 10.10 or later, follow these steps to set up an Exchange email account: Open Mail, and then do one of the following: If you've never used Mail to set up an email account, the Welcome to Mail page opens. If you've used Mail to create email accounts, select Mail. Install the updates to your mail client, to patch it up for work with latest version of Mac OS. Mail app in macOS Mojave offers new features for sending, receiving, and viewing email messages. I recently purchased a Macbook Air and I wanted to use the default Mail app that came with it. When I add a gmail account to it, it tries to download all the mail I've ever received (10 years worth of email). In Gmail, I have a habit of archiving mail instead of deleting them. Included in the Mac operating system. Supports smart folders and robust filters. The macOS 10.12 mail has a setting to optimize mail storage that might store header information for all mails, but not download the body and attachments of older emails. You can opt in to that from the Apple menu - about this Mac - storage - manage, but it seems to only be offered when you have significant storage burden from Mail and/or. The other common reason causing only showing today’s emails is Auto Archive with special settings applied in your mail folder. Here I will take the Inbox for example. Step 1: Shift to the Mail view, right click the Inbox in the Navigation Pane, and select the Properties from the right-clicking menu.
Check whether Mail is retrieving a large message or a message with large attachments. See View Mail activity.
Check if you’re using filters in the message list that are preventing expected messages from being shown.
Try sorting messages in the message list by Date or another attribute, or searching for messages, to verify if you received them.
Check whether your account is offline or disabled (inactive).
If you’re missing emails from a specific person or group, check whether you blocked messages from them.
Try quitting Mail, then opening it again.
Choose Window > Connection Doctor, then follow any instructions in the Details column. Check for problems logging in to email accounts or with the incoming mail server, or with firewall software blocking network traffic.
Check whether you’re affected by another firewall, such as software installed separately from macOS or built into an internet sharing router, or administered by your email account provider. Contact the appropriate person for information.
If you’re still having problems, contact your email account provider to verify your user name, password, incoming mail server, and other required information. Then verify the information is entered correctly in Mail account preferences.
If you’re logged in to a network using VPN, also make sure that you entered your VPN password correctly.
Mail User Guide
Use Viewing preferences in Mail to change options for viewing messages.
To change these preferences in the Mail app on your Mac, choose Mail > Preferences, then click Viewing.
Option | Description |
|---|---|
List Preview | The number of lines of the message to show in the message list. |
Move discarded messages into | Choose whether to delete a message or move it to the Archive mailbox when you swipe left on a message in the message list. This setting also determines whether you can delete or archive messages from Mail notifications. |
Show message headers | Show default or custom fields in message headers. To add fields, click the pop-up menu, choose Custom, click the Add button , then enter the name of a message header, such as Return-Path. |
Display unread messages with bold font | In column layout, show unread messages in bold to help distinguish them from messages you have read. |
Load remote content in messages | When remote content is retrieved from a server, information about your Mac can be revealed. You can deselect the option for increased security, but some messages may not display correctly. Remote content isn’t displayed in messages that Mail marks as junk. |
Use Smart Addresses | Show recipients’ names but not their email addresses (if a recipient is in the Contacts app or the Previous Recipients list, or on a network server). |
Use dark backgrounds for messages | Show messages in the preview area and new messages you’re writing with a dark background (when this option is selected) or a light background (when this option isn’t selected). This option is available only if you selected the Dark appearance in General System Preferences. When this option is selected, you can switch to a light background while viewing or writing a message. Choose View > Message > Show with Light Background. To see the message with a dark background again, choose View > Message > Show with Dark Background. |
Highlight messages with color when not grouped | When conversations are turned off, highlight the messages in a conversation in the message list, to help identify them more easily. Click the color well to choose a highlight color. |
Include related messages | Include related messages (those located in other mailboxes) when viewing a conversation. |
Mark all messages as read when opening a conversation | Mark all unread messages in a conversation as read when you view the primary message of the conversation. |
Show most recent message at the top | Display the most recent message in a conversation first in the preview area. If deselected, the oldest message appears first. |
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Mac Mail Email Settings
You can sort, filter, and otherwise change how messages appear in the message list.